Trusting someone with your child is a big step. Here’s how to do it safely.
Our verification is the start, not the whole story — your own judgement matters most. This guide walks you through finding, meeting and booking a helper with confidence.
While you’re choosing
Check the trust badges
Verified Profile means we’ve reviewed them. References and confirmed skills come from real families — see trust levels.
Read the reviews
Pay attention to reviews from families with children the same age as yours, and to confirmed skills (first-aid, newborn care).
Message before you decide
A short chat tells you a lot — how they communicate, their experience, whether they feel right for your family.
Keep it on GetHelpy
Chat and book in the app so there’s a record. Your phone and address stay private until you choose to share them.
The first meeting
Meet first — with your child there
Always have an intro meeting before the first real booking. Watch how they are with your child; children read people well.
Somewhere public is fine
A café or playground works perfectly for a first meeting. You don’t have to invite someone home until you’re comfortable.
Ask the real questions
Experience, first-aid, how they’d handle specific situations. See the question list below.
Trust your instincts
If something feels off, it’s okay to walk away — no explanation needed. You can report or block anyone.
Booking & first sessions
Start with a short session
A first booking of a couple of hours, or a trial while you’re home, lets everyone settle in before longer care.
Leave clear information
Emergency contacts, your child’s routine, allergies and house rules — written down where the helper can see them.
Stay reachable
Keep your phone on for the first few sessions. A quick check-in message is normal and welcome.
Leave an honest review
Your review — and confirming the skills you saw — helps the next family choose safely. It’s how trust grows here.
Red flags — be cautious if someone…
- Pushes to move off GetHelpy to WhatsApp/Telegram straight away
- Asks for money or a deposit up front, before any meeting
- Refuses a first meeting or won’t meet with your child present
- Is vague or evasive about experience or references
- Pressures you to decide quickly or share your address early
- Anything that simply doesn’t feel right
Good questions to ask
- How long have you been caring for children, and what ages?
- Are you first-aid or CPR trained? When did you last refresh it?
- How would you handle a tantrum / a child who won’t sleep / an emergency?
- Can you tell me about a family you’ve worked with that I could speak to?
- What does a typical session with a child my child’s age look like for you?
- Are you comfortable with our routine, allergies and house rules?
How GetHelpy protects you
Every listed helper passes moderation (Verified Profile). Identity and credential badges — ID, first-aid, references — are reviewed by our team, and skills are confirmed by real families after real bookings. We don’t run police background checks, and we tell you that honestly — trust here is built from verified documents and a real track record. See how trust levels work →
In an emergency, call 112 first
112 is the all-Cyprus emergency line. GetHelpy reviews reports but is not an emergency service. To report a concern about someone on the platform, use Report a concern — it’s confidential.